Donated Smartphone must work with a SIM card and can connect to a mobile network and WiFi. The camera function has to be working in order to scan QR codes. All donated Smartphones need to be able to install the TraceTogether app. For Apple iPhone, minimum requirement is iOS 10.0, which starts from iPhone 5 up to the newer models. For Android phones, Android 5.1 and above is acceptable but Android 6.0 and above would be preferred for more reliable performance.

Remove password protection for your smartphone. For iOS phones, please sign out of iCloud and App Store and turn off “Find my iPhone”. For Android phones, please delete your Google account and select “Factory Data Reset”. All smartphones should be reset to original factory settings before donating.

We request that before you donate your smartphone, you reset it to factory settings, which will erase all personal data. Additionally, our refurbishment partner are ISO 27001 certified. ISO 27001 is a data security standard. We will ensure any data from all smartphones will be securely erased before directing to the recipient.

We can accept pre-paid top-up cards as donations. If you wish to make a monetary donation, you are most welcome to do so.

We prefer not to receive donations of smartphones with screen cracks as cracked screens are expensive to repair and cracks may worsen. Cracked screens may also disable certain essential functions of the smartphone. We need working condition smartphones for the recipient to use it on a hassle-free basis for a reasonable amount of time.

Please do not donate your SIM card. SIM cards are registered on your name and hence not suitable for donation.

Smartphone donations with chargers are preferred, of course. But yes, you can donate your smartphone without a charger. We will try to source for a matching charger to pair with each smartphone before it is donated to the recipient.

Our recipients / beneficiaries are Government certified bottom of the pyramid school children attending rural or inner city Government schools. Recipients are usually below poverty line digitally deprived groups. In addition, Grameena Vidya screen’s them based on need and urgency. There is no third-party intermediary involved.

Due to privacy concerns, we typically do not provide photos or contact details of the recipient. In the donation form, you can indicate you wish to hear from us as to where your smartphone is in the donation journey. We will do our best to accommodate with more details. Similarly, we do not provide any contact details about the donor to the smartphone recipient. However, we will provide you higher level information and forward to you thank you letters or letters of appreciation from the beneficiaries.

You can help by sharing this donation drive information with your family or friends as they may have a spare working smartphone to donate. You can also donate thru our official fundraising page at DONATE You can start your own campaign “Digital Inclusion Donation Campaign”. For more information about starting a campaign Know More