The donated Laptops will first be sent to our laptop refurbishment partner, for diagnostics to determine functional working condition. Donated Laptops drop boxes are available at the following locations. Alternatively, you can contact us at Laptops @grameenavidya.org / Ph: ….. for delivery instructions

If you have a bulk donation of multiple Laptops , it is preferable to have your own transport arranged. Otherwise, we are happy to arrange pickup at your premises with delivery services that are available.

As part of our diagnostics to check the donated Laptops for functional working condition, our testing will include: Battery, WiFi, Webcam, DVD, Screen, USB, Touchpad, Keyboard, Sound, Physical Condition, Graphics Card, Charger/Adaptor, CPU, RAM and HDD/SSD/SSHD. After diagnostics have been conducted, we can handle minor hardware repairs or parts substitution as needed. If we are unable to fix, we will strip the donated laptop for parts to be used to refurbish other donated Laptops , and any e-waste will be responsibly disposed.

We ask that donors delete all personal data from the donated Laptops . Our Refurbishment technology partners have a data erasure station and can handle data erasure. All Laptops will be reformatted with operating system, anti-virus software and WPS Office installed. Our laptop refurbishment partner, is ISO 27001 certified. ISO 27001 is an information security standard. If a data erasure certificate is required for corporate donations, we can provide it for an admin fee of Rs 1000 per unit.

Devices with batteries are preferred of course but if the battery is missing or damaged, we can still accept the donation and try to find a spare battery that matches. Depending on the make and model, we may be able to find a replacement battery. But if we are unable to find a matching battery, we will strip the no-battery laptop for parts that can be used to refurbish other Laptops .

Devices with chargers and adaptors are preferred of course but if the charger/adaptor is missing or damaged, we can still accept the laptop donation and try to find a spare one that matches. Depending on the make and model, we should be able to find a matching charger/adaptor. It is easier to find a matching charger/adaptor than a replacement battery.

The working condition Laptops will be delivered to Government identified targeted beneficiaries. The donated Laptops will be tracked by their brand and serial number up to the receiving beneficiary. Our team will also track thru bi-annual surveys how a laptop can make/made a difference to the people they help.

For confidentiality reasons, we do not disclose the personal information of the households and individuals that receive the donated Laptops . However, we will share with the donors’ higher level information and any thank you notes or appreciation letters sent by the beneficiaries.